Error: unable to update "query.xml" on server.

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PROBLEM/ABSTRACT:
Trying to save a Dispatch issue returns the following error.

Error: unable to update "query.xml" on server.
Make sure the file is writeable by the server.


SOLUTION:
Look to see if there is a directory named "user" under,

<accurev_install_dir>\storage\depots\<depot_name>\dispatch\config

Within this directory should be a subdirectory that contains each AccuRev user who has stored a default query. For example,
...\accurev\storage\depots\<depot_name\dispatch\config\user\joe

If the users directory doesn't exits, manually create the user subdirectory and then retry saving the Dispatch issue.


For more information contact AccuRev Support

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