No destination was found to match the ITS issue

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PROBLEM:
Integration between Jira and AccuWork fails with the following error:

No destination was found to match the ITS issue

CAUSE:
The incorrect value is entered as the Jira project key value in the IssueTrackingSystemMap.xml file in the AccuBridge definition.

SOLUTION:
Changing the value of the Jira project key to the correct value resolves the issue. The line in the IssueTrackingSystemMap.xml that needs to be corrected is:

condition operator="EQ" fieldName="project" values="ONE"

The value above that needs to be changed is "ONE" to the corresponding Jira project key

For more information contact AccuRev Support

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