Application Delivery Management
Application Modernization & Connectivity
CyberRes
IT Operations Management
PROBLEM:
Integration between Jira and AccuWork fails with the following error:
No destination was found to match the ITS issue
CAUSE:
The incorrect value is entered as the Jira project key value in the IssueTrackingSystemMap.xml file in the AccuBridge definition.
SOLUTION:
Changing the value of the Jira project key to the correct value resolves the issue. The line in the IssueTrackingSystemMap.xml that needs to be corrected is:
condition operator="EQ" fieldName="project" values="ONE"
The value above that needs to be changed is "ONE" to the corresponding Jira project key
For more information contact AccuRev Support