Trying to add or keep an element in any workspace by any user produces the following error:
C:\workspaces\Matlab>accurev keep -c "" foo.c
network error - Connection lost while receiving data.
-Error- 6 Communications failure
The following error is recorded in the acserver.log file:
2006/07/10 11:32:12 1003 jsmith keep 00000448 192.168.10.48
2006/07/10 11:32:14 -Error- from 00000448: 1 OS error - space.c:152 - System Error: 183 Cannot create a file when that file already exists.
This problem occurs if the user account the AccuRev service/process runs as does not have write permission to the <AccuRev install dir>/storage/site_slice/depots/<Depot>/data directory.
The permissions of the <AccuRev install dir>/storage/site_slice/depots/<Depot>/data directory and below should be 755. With the user account running as the AccuRev process having full access to these directories.
The account running as the AccuRev service needs to have Full Control to the <AccuRev install dir>/storage/site_slice/depots/<Depot>/data directory and should also be part of the Administrators group.
For more information contact AccuRev Support