Problem with installation of ALM Octane syncronizer

Hi,

I have problem regarding Octane syncronizer. After following steps by installation guide we have come to Step2 Substep6 of ALM Octane installation guide ( start install.sh). Only thing that we have done differnt is to install and use oracle JDK instead OpenJDK. But after trying to run install.sh it gives us following error : command not found

 Has anyone gut a clue how to solve it ?

 

Regards,

 

Krešimir

  • Hi,

    Operating system is CentOS 7.0 and Java Home is set to :

    [kprekrat@lxalmsyncapv2p install]$ echo $JAVA_HOME

    /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.201.b09-2.el7_6.x86_64

     

    And error after issuing:

    sudo /opt/ibs/install/install.sh

     

    Is :

    ERROR - Exception on installer

    java.lang.NullPointerException

            at com.hp.gsp.InstallerConfigurator.configureHazelcastConfig(InstallerConfigurator.java:761) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.properties.HazelcastSection.process(HazelcastSection.java:92) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.InstallerConfigurator.createConfigurationFile(InstallerConfigurator.java:139) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.Installer.main(Installer.java:91) [installer-12.60.21.8.jar:?]

    Exception in thread "main" java.lang.NullPointerException

            at com.hp.gsp.InstallerConfigurator.configureHazelcastConfig(InstallerConfigurator.java:761)

            at com.hp.gsp.properties.HazelcastSection.process(HazelcastSection.java:92)

            at com.hp.gsp.InstallerConfigurator.createConfigurationFile(InstallerConfigurator.java:139)

            at com.hp.gsp.Installer.main(Installer.java:91)

     

    This is now 7th week of trying to solve this issue with MF support but without results.

     

    Regards,

     

    Krešimir

  •  

    Does java home says "is a directory"?

    -bash: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.201.b09-2.el6_10.x86_64: is a directory

    drwx------ 9 root root 4096 Apr 12 19:00 ibs

    drwx------ 4 root root 4096 Oct 31 13:44 install

     #cat /etc/profile

    JAVA_HOME=/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.201.b09-2.el6_10.x86_64
    export JAVA_HOME

    I added above two lines in etc/profile and ran below command

    #source /etc/profile

    Hope you did ran above two commands.

    And also, in wrapper.conf file, I have added below line under Heap size line (basically at the end of the .conf file)

    wrapper.java.command=/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.201.b09-2.el6_10.x86_64/bin/java

  • Hi,

    We have try suggested and get following error  :

    ERROR - Exception on installer

    java.lang.NullPointerException

            at com.hp.gsp.InstallerConfigurator.configureHazelcastConfig(InstallerConfigurator.java:761) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.properties.HazelcastSection.process(HazelcastSection.java:92) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.InstallerConfigurator.createConfigurationFile(InstallerConfigurator.java:139) ~[installer-12.60.21.8.jar:?]

            at com.hp.gsp.Installer.main(Installer.java:91) [installer-12.60.21.8.jar:?]

    Exception in thread "main" java.lang.NullPointerException

            at com.hp.gsp.InstallerConfigurator.configureHazelcastConfig(InstallerConfigurator.java:761)

            at com.hp.gsp.properties.HazelcastSection.process(HazelcastSection.java:92)

            at com.hp.gsp.InstallerConfigurator.createConfigurationFile(InstallerConfigurator.java:139)

            at com.hp.gsp.Installer.main(Installer.java:91)

    Regards,

    Krešimir