Idea ID: 1770533

automatic SLA compute

Status : Already Offered
Already Offered
See status update history
over 2 years ago

Hi,

Very often, we have SLAs with our suppliers.

To compute those SLAs, we can create UDFs with plenty of dates and make computation on them.

A nicer way would be to have an automatic delay computation between the phases.

For example for defects, Octane could provide automatically the delays between new and opened, new and fixes, new and closed, opened and closed, fixed and closed and so on.

Thanks

Tags:

Labels:

Usability