Idea ID: 2766570

octane notification mail should also contain octane id and also support case ID

Status : Accepted
over 1 year ago

octane notification mail should also contain octane id and also support case ID.

This will help to search for related mail for specific support case.

Tags:

  • Hi,

    i guess you are referring for the need to customize emails and select specific  fields (like case ID) to be sent per entity. We are currently working on this functionality and it should be available soon, stay tuned

    Regards,

    Sigal