Idea ID: 1795289

Provide Capability to Modify/Customize Email Template

Status : Delivered
over 2 years ago

Users would like the ability to add/remove both system and udf fields when sending emails from Octane for all artifacts.

Labels:

Usability
Dashboard Usability
Field Enhancements
Parents
  • Adding the SM SPARKS case id to the email notification title would be really helpful.  So we can track the Octane ID back to the Sparks ID without having to open the Octance case to find which Sparks Service Manger case it belongs to.   

Comment
  • Adding the SM SPARKS case id to the email notification title would be really helpful.  So we can track the Octane ID back to the Sparks ID without having to open the Octance case to find which Sparks Service Manger case it belongs to.   

Children
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