Why do i receive an error "Export to word Failed: Error COM exception 7ffefefb"
Background: This error
has been seen after a rollout of MS updates to clients running Word
2003 SP3 on Windows XP, though other configurations may be
affected. Confirm Symptom:
Open Control Panel-->Add/Remove
Programs and select to "Show
Updates" in the upper right. Scroll down to view
if Office, Word, or WIndows updates have been applied in the
timeframe that this error message started occuring when attempting
to Export to Word from within Caliber DefineIT. Another similar
symptom is noted here: User receives COM errors
when doing an export from DefineIT to MSword Solution: A subsequent round of MS updates
has been found to resolve the issue.