Defining the Datasource to ALM Connect fails

When defining the Datasource to ALM Octane I get the following error:

How can this be solved?

Parents
  • Sorry, that was a bit short on information.

    I entered the User Representation, Octane Server URL, API Client ID, API Client Secret.

    No Octane Proxie is defined.

    Then I get the error:

    What can be the cause and how can it be solved?

  • What version of MF Connect are you on please?

    This issue has been addressed by R&D in its most recent patch.

    Please open a support incident, ask that it be assigned to Ed Benton of the MF Connect Support.

    We will work with you to do the upgrade & ensure that the problem no longer occurs.

    I am available to work with you at 11:00am US EDT tomorrow morning,

    so the sooner the case comes in, the quicker that we can provide you with links to downloadables etc.

    take care

    anil

Reply
  • What version of MF Connect are you on please?

    This issue has been addressed by R&D in its most recent patch.

    Please open a support incident, ask that it be assigned to Ed Benton of the MF Connect Support.

    We will work with you to do the upgrade & ensure that the problem no longer occurs.

    I am available to work with you at 11:00am US EDT tomorrow morning,

    so the sooner the case comes in, the quicker that we can provide you with links to downloadables etc.

    take care

    anil

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