Idea ID: 2699109

New Connector for Remedy

Status : Waiting for Votes
Waiting for Votes
See status update history
over 1 year ago

New Connector for Remedy

- Problem, Incident, Work Orders...

We would like to see a connector that will support ALM/Octane via Connect to Remedy.

- ALM/Octane defects found in lower environments that also exist in Prod we would like to sync to Remedy as a Problem or Incident.

- Help desk creates Remedy Incidents but to test we need defects in ALM.

There are some 3rd party connectors for ALM Synchronizer, some deprecated, but it would be nice to have and run 1 tool. 

Today we use ALM Synchronizer for TFS and looking at a Remedy solution but would like to move to MF Connect but will still need to also run ALM Synchronizer since there is no current support for Remedy.

Let me know what others think or need.

Labels:

ALM Connector