Idea ID: 2876236

Publish attachment field in the Service Request Agent Interface "New" Form

Microfocussupport Mcxindia Microfocussupport Mcxindia
Status : Declined

Wrong community.

Unfortunately, moving ideas from other communities to the SMAX community is not possible.

This, I have to decline the idea here and ask you to kindly recreate the idea in the SMAX Idea Exchange community.

See status update history

Hi Team,

We require attachment field to be available in the Service Request Agent Interface "New" Form.

Currently it is available in the ess portal interface and in agent Interface Request "Full Form"

Can we Publish the attachment field in the Service Request Agent Interface "New" Form?