Idea ID: 2876236

Publish attachment field in the Service Request Agent Interface "New" Form

Microfocussupport Mcxindia Microfocussupport Mcxindia
Status : Declined

Wrong community.

Unfortunately, moving ideas from other communities to the SMAX community is not possible.

This, I have to decline the idea here and ask you to kindly recreate the idea in the SMAX Idea Exchange community.


See status update history

Hi Team,

We require attachment field to be available in the Service Request Agent Interface "New" Form.

Currently it is available in the ess portal interface and in agent Interface Request "Full Form"

Can we Publish the attachment field in the Service Request Agent Interface "New" Form?

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.