Obtaining a license file

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Problem:

How to obtain a single seat license file?

Resolution:

All license files are issue through our license management department.

You can email them at or call them at 1-800-538-7822.

When corresponding with them they will need your client number.

If you do not have this then you can supply your serial number.

Also, you will need to have the host information of the machine you wish to install to.

You can find this by opening a command prompt and typing ipconfig /all.

You would supply license mgt the physical address of the machine.

Old KB# 11031
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