IIS Admin startup timeout or hang when using Performance or Coverage



After installing DPS the IIS Admin Service fails to start Or when attempting to run Performance or Coverage Analysis on a web application the IIS server fails to respond after starting the instrumented code


To resolve this issue, First, insure that you have the latest Service Pack installed. Service Packs are available on the fixes and download section in http://frontline.compuware.com/products/nsh/27864.aspx.

Next, try increasing the time-out value for service startup process. When you increase this value, the IIS Admin Service has more time to load when the computer starts. To increase the service startup time, create the following registry entry:

Subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Name: ServicesPipeTimeout
Data: The number of milliseconds that you want to give the services to start in

Typically, a data value of 180000 (3 minutes) should be sufficient to keep the IIS Admin service from timing out. However, you can reduce or increase this value according to your specific startup requirements. A larger data value does not decrease your computer's performance. To create this registry entry, follow these steps:

  1. Go to Start > Run and type regedit, and then click OK.
  2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
  3. Right-click Control, point to New, and then click DWORD Value.
  4. In the New Value #1 box, type ServicesPipeTimeout, and then press ENTER.
  5. Right-click ServicesPipeTimeout, and then click Modify.
  6. Click Decimal, type the number of milliseconds that you want to wait until the service times out, and then click OK. For example, to wait 60 seconds before the service times out, type 60000.
  7. Quit Registry Editor, and then restart the computer.

This information came from Microsoft KB824344 topic: http://support.microsoft.com/kb/824344/.

Old KB# 11148
Comment List
Related Discussions