Created On:  16 February 2011

Problem:

While installing DevPartner for Visual C BoundsChecker with Visual Studio 2010 - ends up with "Package Load Failure" error message.  Why is this?

Resolution:

To resolve this, follow these steps:

- Uninstall the DevPartner tool in your "programs and features" --> "Uninstall/Change" Programs utility 
- Delete the Compuware folder in the C:\Program Files(x86)\Common Files directory
- Delete the .compuware folder in the C:\Users\Public\.compuware
- Delete the DevPartner Studio folder in the C:\Program Files (x86)\Micro Focus directory
- Delete Registry key for BoundsChecker [From Run --> regedit --> KKEY_CURRENT_USER --> Software --> Micro Focus]
- Delete Registry Key for Compuware [From Run --> regedit --> HKEY_CURRENT_USER --> Software --> Compuware]
- Delete Registry Key for Compuware [From Run --> regedit --> HKEY_LOCAL_MACHINE --> Software --> Compuware]
- Delete the contents of the TEMP folder
- Perform a re-install of DevPartner
Incident #2501653