Using the LAU to determine the host information of a machine.

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Problem:

How to obtain host information using the License Admini Utility (LAU) tool.

Resolution:

To obtain a license file for your Compuware product, you must give Compuware the host information of the machine on which the license will reside. If a License Manager server is required, this is the server machine; if no server is required, this is the same machine on which the product is installed.

Following the steps bellow will generate a .txt file containg the Host ID, MAC address, and hard disk serial number of the machine. (Note: you must have the CD or a Compuware Product installed to have access to the LAU.)

1. From the product CD, click Run License Administration Utility.

2. File>Save

3. Choose a directory and click Save.

Old KB# 11834
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