After installation of new version of OS service pack the product does not work

0 Likes

Problem:

DriverStudio, DriverSuite stop working

Resolution:

Any service pack or hot fix (Result of using auto update) can possibly change ntoskrnl.exe. When this changes it makes it difficult for SoftICE to find operating system information. There are often several ways to fix this.


  1. Uninstall the service pack or hot fix.
  2. For 3.1 and earlier Driver Studio, update the osinfo.dat with the file referenced in the ftp link. This file replaces the existing one located in: system32\drivers.
  3. For 3.2 Driver Studio, install patch 3.2.1. See FAQ1134 for additional information.
Old KB# 11112
Comment List
Anonymous
Related Discussions
Recommended