This article explains why a valid license is not found for an ASQ product for the client but a valid license is in place on the license server.
When attempting to run an ASQ product such as DevPartner from a client an error message is displayed in a box entitled "Compuware Licensing" which says:
A valid license for this product could not be found and any evaluation period has expired. The following error was returned: This client has not been configured for licensing(-8). Click Distributed License Management for more information or to configure a license.
The license management system is DLM and the license path to the license server in the DLM GUI appears OK. Other clients are having no problem accessing the application.
Try to access the application again.