PROBLEM: Application not supported by Windows NT

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Problem:

When trying to load either FailSafe or CodeReview onto an NT 4.0 system, user receives one of the following error messages:

- Cannot run 16-bit Windows program. This program requires a newer version of Windows.

- Cannot run the 16-bit program. The application is not supported by Windows NT.

- Can't run 16-bit Windows program. One of the library files needed to run <Path>\<Program> is damaged. Please reinstall this application.

Resolution:

NOTE: This article pertains to versions prior to 6.5.

This is a Microsoft system error and would occur when any 16-bit application tried to run on the NT system. The fix for this issue can be found on Microsoft's Knowledge Base (http://support.microsoft.com):

Error Message: The Application Is Not Supported by Windows NT

Last reviewed: August 28, 1998

Article ID: Q191690

The information in this article applies to:

Microsoft Windows NT Server versions 3.51 and 4.0

Microsoft Windows NT Workstation versions 3.51 and 4.0

SYMPTOMS

When you try to start a 16-bit Windows application, you may receive one of the following error messages:

- Cannot run 16-bit Windows program. This program requires a newer version of Windows.

- Cannot run the 16-bit program. The application is not supported by Windows NT.

- Can't run 16-bit Windows program. One of the library files needed to run <Path>\<Program> is damaged. Please reinstall this application.

CAUSE

This problem may occur when a program attempts to access an incorrect version, outdated, missing, or damaged DLL file.

RESOLUTION

Expand the following files from the original Windows NT compact disc to the <Systemroot>\System32 directory:

Compobj.dll

Ddeml.dll

Ole2.dll

Ole2disp.dll

Storage.dll

Ctl3dv2.Dll

Ole2nls.dll

Stdole.tlb

Typelib.dll

Ver.dll

Old KB# 10993
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