LM Host Injector issue

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This article explains what to do if an error results when starting Error Detection.

Problem:

We are receiving the following error when starting Error Detection: CRunManager::InjectNow() - BCAX::StartRecording() FAILED: hr = 0x80004005. Why is this?

Resolution:

In the case where the Injector fails to function properly on Vista systems, investigation has found that in ALL of those instances there was running an IPv6 TCP/IP stack, exclusively. The injector failure was due to an inability to lookup a "localhost" mapping and was successfully resolved by adding an appropriate IPv4 mapping into the LM hosts file.
  1. Open the "hosts" file located at %WINDIR%\System32\Drivers\Etc. The "hosts" file has NO extension.
  2. Ensure the file contains an IPv4 mapping such as the following: 127.0.0.1 localhost.
  3. For reference, the following entry shows what the typical IPv6 entry will look like: ::1 localhost.
  4. Save the file and reboot the system.

Incident Number: 2353342

Old KB# 14764
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