DDeployServiceLockImpl::acquire: Failed to lock database

Hi,

We have Dimensions CM 12.2 and SqlServer2008R2 installation in separate servers.

Some month ago the deploy action don´t work and in the deploy server logs show its errors.

 

2020/06/23 19:48:00 UTC 130.228 T T48120 DDeployServiceLockImpl::dbTryLock: Error: Failed to lock database. (MDHDQS4502541E Error: Unable to insert deployment lock for database XXX@DIM10 on host XXXXyyyy.)
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployServiceLockImpl::dbInsertDeploymentLock: Caught a DbException: MDHNET4502287E Error: Failed to execute a statement.
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployServiceLockImpl::dbTryLock: Error: Failed to lock database. (MDHDQS4502541E Error: Unable to insert deployment lock for database XXX@DIM10 on host XXXXyyyy.)
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployServiceLockImpl::acquire: Failed to lock database XXX@DIM10 on host XXXXyyyy.
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployService::connectToDb: Failed to connect to database XXX@DIM10 on host BBVA as user vc12236.
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployService::connectToDb: Database XXX@DIM10 will not be monitored.
2020/06/23 19:48:00 UTC 130.244 T T48120 DDeployServiceManager::startDeploymentServices: Failed to connect to any databases configured in DM_ROOT/dfs/deploy_config.dat.

 

We stop serena listener services  and wait for all dm process down, then  start the service again, but the proble continue.

We restart the machine and the problem continue.

We down and up the database and the problem  continue.

All Dimensions process work fine ( CR, items, Checkout, CheckIN), but the deploy dont work.

We will to try create a new base database based on the original base database.

Exists others ideas?

Thanks

Cesar,