• State Not Answered
  • Replies replies
    8
  • Subscribers subscribers
    2
  • Views views
    129
  • Users 0 members are here
Related Discussions
Options

Dear All,How 2 send notification & email just helpdesk &submitter of some items.How&where i can create in SBM V.: 10.01.04 Thanks in advance

MigrationDeletedUser

Dear All,How 2 send notification
Parents
  • 0

    It sounds like two different email notifications.Create one with "submitter is (current user)" in its rule, and subscribe everyone to that notification. The rule will ensure it goes to just the submitter.Create a second notification similar to the first, but leave out the "submitter is (current user)" statement, and only subscribe the Help Desk group to the notification (you have to have a group in SBM for just the Help Desk staff).
Reply
  • 0

    It sounds like two different email notifications.Create one with "submitter is (current user)" in its rule, and subscribe everyone to that notification. The rule will ensure it goes to just the submitter.Create a second notification similar to the first, but leave out the "submitter is (current user)" statement, and only subscribe the Help Desk group to the notification (you have to have a group in SBM for just the Help Desk staff).
Children
No Data

Resources

Support
Documentation
Training
CyberRes Academy
Partner Portal
Contact us
Compliance
Help
Company
Privacy Policy
Terms of Use
Accessibility
Anti-Slavery Statement
Support
How To Buy
Careers
Investor Relations
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.