I have problem that when I am trying to register for free community version of licence every time LR licence utility hangs.
I have tried on several computers and every time same thing.
Can you help me to get licence somehow ?
Please run the License Utility as Adminidtrator and ensure the Windows account that runs it has write permissions on "%ProgramData%\Micro Focus".
I did exactly as above on my laptop but still get "stop working" issue.
With best regards,
After 2 Skype meetings with support team, finally we located this issue and successfully solved it.
Root Cause: My company blocked the URL which was used for activation.
I contacted our IT department and finally I have the access of above URL and activate immediately.
Thanks for the effort of support team made with extreme patience for my speaking english not so good
Maybe you can implement something to show more human-friendly error messages later, so the users could be more easily to understand why they're failed to activation:)