Protocol Advisor always shows TruClient IE

Protocol Advisor always shows TruClient IE  even when we try to analyse HTTP protocol script.


Any suggestion?

  • Hello apv03.

    Protocol advisor might not be understanding your application's traffic.

    What technology/protocols does it use? Is it an HTTPS site? 


    If you know what Protocol your application uses, you can try to use that Protocol for recording purposes directly. In this case, you could try using Web HTTP Protocol, Web Services, etc.

    TruClient IE Protocol will work nicely if your application runs in the Internet Explorer Browser Standard Mode. This is a Protocol based in User Interface Interaction, so the technology involved might not matter. There are some limitations, but you can also give it a try.

  • Is it a regular Web site? If so, you'll most likely want to use the classic http/html or TC. Each has some advantages and disadvantages.


    TC is great because there's no correlation. But it doesn't work with everything, and uses a ton of CPU and RAM for vusers.

  • Yes, my team was using a regular HTTP protocol site. 


    When I try to open TrueClient IE and start recording VuGen 12.02 crashed. Attached Screenshot


    I did launched VuGen "Run as Administrator" mode



    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: TcWebIELauncher.exe
    Application Version: 12.0.6524.0
    Application Timestamp: 546afe08
    Fault Module Name: mshtml.dll
    Fault Module Version: 11.0.9600.17924
    Fault Module Timestamp: 5595ab25
    Exception Code: c0000005
    Exception Offset: 00136931
    OS Version: 6.1.7601.
    Locale ID: 1033
    Additional Information 1: 8de7
    Additional Information 2: 8de7a3df2a0b99b310c966cb40afb0d4
    Additional Information 3: 7f2a
    Additional Information 4: 7f2a0fa55b7510ee78ea08a9075854ed

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  • Hi apv03,


    If your application can work manually with IE Standard mode so you can consider to use Truclient IE protocol. About the crashing issue with Truclient IE, you can try to apply the patch on this document.





  • Hi apv03,


    Please let us know if applying the hotfix has resolved the issue. If not - we will continue from there.