Hi Ronny,

Please try the followings:

1. Make sure the EnableLUA value in the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\ is set to 0.

2. Make sure data execution prevention is off, by setting in command line: ​bcdedit.exe /set {current} nx AlwaysOff

3. Change the following flag to true: \Micro Focus\LoadRunner\config\bbhook.ini SupressCitrixOcxEnabled

Let it know if recording works as expected,

Regards,

Levi.

Hi Levi,

Gorgeous!. This does the trick.

DEP was already disabled but I had to set "EnableLUA" in registry as well as "SupressCitrixOcxEnabled" in the bbhook.ini

Any idea why the recorder sync buttons only work as long as my mouse arrow is outside of the citrix window?

Ronny

Hi Ronny,

I am glad that recording works now.

Regarding sync buttons usage: even if arrow head changes when inside of Workspace, it is possible to do a sync inside it.

Didi you manage to get a bitmap/ocr sync during recording?

Regards,

Levi.

Hi,

I've got LR 2021 R2 /  Citrix StoreFront 7.1912

I followed all the steps above

1- https://admhelp.microfocus.com/vugen/en/2022-2022-r2/help/WebHelp/Content/VuGen/129550_t_how_to_configure_citrix_client_server.htm#InstallAgent

2 -www.northwaysolutions.com/.../

i.e

1. Record the  script using the dual protocol of Citrix ICA and Web -HTTP/HTML. 
2. Put TWIMode=Off in ica file
3. Enable_Citrix_API.reg
4. Make sure the EnableLUA value in the following registry key  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\ is set to 0.
   
   
5. Make sure data execution prevention (DEP)  is off, by setting in command line: ​bcdedit.exe /set {current} nx AlwaysOff
6. Change the following flag to true: \Micro Focus\LoadRunner\config\bbhook.ini SupressCitrixOcxEnabled

but as Ronny before, the last recorde line is ctrx_nfuse_connect.

I add here the  ctrxagent_924.log  file located in my %TEMP% dir 

01/24/23 14:08:54 parameter 'TcpChannelEnabled' is '0'
01/24/23 14:08:54 parameter 'MinPortValue' is '49000'
01/24/23 14:08:54 parameter 'NumPorts' is '500'
01/24/23 14:08:54 parameter 'WaitForAccept' is '250'
01/24/23 14:08:54 parameter 'WaitForRecv' is '250'
01/24/23 14:08:54 parameter 'WaitForVC' is '100'
01/24/23 14:08:54 parameter 'DebugEnabled' is '1'
01/24/23 14:08:54 parameter 'JavaSupportEnabled' is '1'
01/24/23 14:08:54 parameter 'JavaWaitForInit' is '0'
01/24/23 14:08:54 parameter 'LogoffSessionOnExit' is '1'
01/24/23 14:08:54 Cannot load WindowsAccessBridge-32.dll
01/24/23 14:08:54 Java support is not active at the moment, will wait for JVM handshake...
01/24/23 14:08:54 Agent is up and running
01/24/23 14:08:54 SessionID = 5
01/24/23 14:08:54 Server Info = 7.24.5000, CSD: ''
01/24/23 14:08:54 Citrix Info = Product: '', Version: 5.0, Build:
01/24/23 14:08:54 Session ProtocolId=1
01/24/23 14:08:54 [Citrix server] - :-91932,VirtualChannelWrite Failed - 1

01/24/23 14:08:54 [Citrix server notify] - WARNING!!! If CitrixAgent's log was requested for troubleshooting by Micro Focus RnD, this file might be not the expected one.
01/24/23 14:08:54 GenerateModulePath(): Path to the module is 'C:\Program Files (x86)\Micro Focus\Agent for Citrix Server\bin\TrAgent.dll'
01/24/23 14:08:54 GenerateModulePath(): Path to the module is 'C:\Program Files (x86)\Micro Focus\Agent for Citrix Server\bin\text_trap_x64.exe'
01/24/23 14:08:54 Windows version is 6.2
01/24/23 14:08:54 Win2012/Win8 or higher - characters offset enabled
01/24/23 14:08:54 spTextTrap = 0x0056BB70, hr = 0x0
01/24/23 14:08:54 Closing the VC
01/24/23 14:08:54 CTxTrap::RemoveAgent(): hWndToUse = ffff
01/24/23 14:08:59 CTxTrap::RemoveAgent(): FreeLibrary() failed, status code = 126

Hi, this error code seems like the agent is blocked by antivirus. please make sure antivirus does not block the agent or its dlls. 

Thanks a lot for the reply. We disable the antivirus (server/agent side)
Same behaviour but no more ctrxagent_*.log in %TEMP% (server side) : last recorded line is ctrx_nfuse_connect.
Grrr...

Just to make sure, is bcdedit (bcdedit.exe /set {current} nx AlwaysOff) and enableLUA disabled on the Vugen machine, where you do the recording?