AJAX Truclient Error in Controller

When trying to run the scripts in controller we get the folloowing error. Can Someone suggest the solution Please.

 

Error: Exception was raised when calling per-thread-init function in extension LrWebIEReplay: System Exceptions: EXCEPTION_ACCESS_VIOLATION [MsgId: MERR-10490]
Error: Vuser failed to initialize extension LrWebIEReplay. [MsgId: MERR-10700]
Error: Exception was raised when calling event-notify Vuser function in extension LrWebIEReplay: System Exceptions: EXCEPTION_ACCESS_VIOLATION [MsgId: MERR-10487]