TruClient recording sidebar not showing up on Firefox (Version 12.01)

Hello All,

When i am trying to use TruClient Ajaj Firefox and click on develop script firefox opens up but i dont see the recording sidebar. What am i missing?

Thanks in adavance!

- BD


  • Hi,

    Usually it means the firefox version was upgraded by mistake causing TruClient extension incompatibility issue with the firefox SDK and as a result not load properly.

    Did you open firefox browser directly from <LR_PATH>\bin\firefox and outside VuGen context? 

    Do you have a machine where the sidebar is loaded? If you have please copy the firefox folder from there and replace the one in the non-working machine.