Error: "An error has occurred" is displayed when saving a script from VuGen to ALM PC 11.5x

 

One of my customer experience this issue with PC 11.52 and they follow up the steps under the KB below:

 

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM00645581

 

Now after applying the workaround / fix the problem still persist.

 

The solution for this particular issue came from customer side as they were working with a file share that was blocking any modification and preventing files to be save. Once the file share permissions were restored the problem was fixed