Application Crash error

Hi all,

When iam trying to record an application with http/html protocol.Iam getting following error:

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: bbhook.dll_unloaded
Fault Module Version:
Fault Module Timestamp: 465ed702
Exception Code: c0000005
Exception Offset: 41675510
OS Version: 6.1.7600.
Locale ID: 1033

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And because of which application is not opening through Load runner.This is blocking whole project.

Plesae help..iam in big trouble.