Pivotal CRM protocol

Hi guys,

Could you guys please help me out on recording the script for Pivotal CRM.

I tried with Windows Socket, it opened up the application and recording finished in 2 mins. But while playback its taking more than 10min to execute and also the execution window is not available to see why its taking this long and log details were also not that useful.

tried with Window Socket Web(http/html), this didn't work.

Please let me know if we can load test the Pivotal CRM application using Load Runner, if so which protocols do i have to use.

thanks in advance.