HP ALM PC 12.55 - Installation failed while setting up ALM PC instance on Windows 2016 server.

Hi,

We are trying to setup ALM PC Server instance v 12.55 on windows 2016 server using MS SQL database.

After providing required details, we are getting only message 'Installation failed".

Also no logs are getting generated. Attaching screenshot for reference.

Kindly help.

Regards,

Ankita

  • Hi,

    Please review the following paths for the logs:

    Installation Log Path

    C:\ProgramData\HP\ALM\log

     

    <ALM Repository path>\Sa\Admin\Maintenance Data\Out\SA_DOMAIN\SA_PROJECT\

     

    Additionally to that I am attaching a file for you to review the permissions of the users, please confirm these permissions on the database.

     

    If the issue persists please open a ticket with support so that we can look directly into the issue and help you with this inconvenience.