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Serena Release Control 6.0 introduces us to request providers and request collections. These features give much more flexibility in being able to relate requests, especially 3rd party requests, to SBM items. You are able to relate requests from multiple sources - SBM requests, Dimensions Requests, ServiceNow tickets, and JIRA issues - and view this list of items in one place.
To view the related requests, you must add the Request Collection widget to your application. By default, only the Release Package application has the Request Collection widget, but you can easily add the widget to other of your SBM applications, such as Release Trains or Application Releases. The only requirement is that you have Release Control 6.0 installed.
Important: It is required that you have Release Control installed in order to use the request collection widget.
To implement the request widget in your application:
If you have configured request providers, such as the SBM Provider or Dimensions Provider included with Serena Release Control 6.0, you will be able to relate requests to this item.