What do I do when I get the "Login Failed" error selecting Testplan / Detail / Requirements within SilkTest (With SilkCentral Test Manager)?

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Problem:

What do I do when I get the "Login Failed" error selecting Testplan / Detail / Requirements within SilkTest (With SilkCentral Test Manager)?

Resolution:

QUESTION
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What do I do when I get the "Login Failed" error selecting Testplan / Detail / Requirements within SilkTest (With SilkCentral Test Manager)?

ANSWER
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Firstly, ensure that you are using the correct user name and password. The default login for this is segue/segue, but your administrator will probably have set up a new set of logins for all users.

If you are using the correct username and password, then go to Start > Programs > SilkCentral > Test Manager > Test Manager Home Page and try logging in via the website.

If the problem is still occurring, open SilkTest and go to Options / SilkCentral URLs... and ensure that you have specified the URLs for the SilkCentral GUI.


Old KB# 24882
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