Problem:

When I right-click on the Silk Central Service Manager icon in the systray, I get a Windows right-click menu and not the SilkServices one. Why?

Resolution:

QUESTION
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When I right-click on the Silk Central Service Manager icon in the systray, I get a Windows right-click menu and not the SilkServices one. Why?

ANSWER
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This is a Windows system problem where it has gotten confused as to which services are running in the systray. There are two possible solutions to this:

1. Reboot the PC
2. Uninstall and reinstall SilkCentral TestManager. You will not lose any data.

This is not a TestManager problem but a Microsoft Windows problem and is known to happen randomly with many different applications.