When I right-click on the Silk Central Service Manager icon in the systray, I get a Windows right-click menu and not the SilkServices one. Why?

0 Likes

Problem:

When I right-click on the Silk Central Service Manager icon in the systray, I get a Windows right-click menu and not the SilkServices one. Why?

Resolution:

QUESTION
----------------------------------
When I right-click on the Silk Central Service Manager icon in the systray, I get a Windows right-click menu and not the SilkServices one. Why?

ANSWER
----------------------------------
This is a Windows system problem where it has gotten confused as to which services are running in the systray. There are two possible solutions to this:

1. Reboot the PC
2. Uninstall and reinstall SilkCentral TestManager. You will not lose any data.

This is not a TestManager problem but a Microsoft Windows problem and is known to happen randomly with many different applications.

Old KB# 24593
Comment List
Anonymous
Related Discussions
Recommended