What is the recommended upgrade path to SilkCentral Issue Manager 3.3?

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What is the recommended upgrade path to SilkCentral Issue Manager 3.3?

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ANSWER
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It is recommended that you make a backup of your production database before installing SilkCentral Issue Manager 3.3. It is also recommended that you make a copy of the RadarAttachPool folder from your existing SCIM installation as this contains all uploaded and attached files from users. This file is located in the SilkCentral Issue Manager root directory on the FrontEnd server. Once you install SCIM 3.3 copy the RadarAttachPool folder to the FrontEnd server, replacing the RadarAttachPool folder created during installation. SilkCentral Issue Manager is only available as part of the SilkCentral Test Manager package and cannot be downloaded separately. SCIM 3.3 needs a new 3.3 license.

Old KB# 23757
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