Why do I get the error "Setup could not find a file on the specified path or disk (etc)" when installing Issue Manager?
Full error message:
"Setup could not find a file on the specified path or disk. Please check that the proper disk is inserted or specify a new path. Unable to locate file [installpath]\SilkCentral Test Manager [version].msi"
The problem arises after the initial installation of SilkCentral Test Manager and revolves around the way that InstallShield treats its registry entries. If you look at the value of the registry key
you will see
that it points to the original place where the SilkCentral Test
Manager files were unpacked. This will not be the same path that is
displayed for [installpath] in the error message. The problem is
that this registry key is only written during first-time
installation, so if you want to modify the Test Manager
installation and you extract the webpackage into a different folder
(e.g. "c:\borland\etc"), the installation will not work
because the Installer Service always searches in the path shown in
the registry key.
There are two
things you can try to fix the problem: