How can I manually change the grouping rules for my list of values in the Severity field to group by defect type?
When working with Issue Manager a situation may arise where changing the grouping rule for the Severity field is necessary. The grouping rule can normally be changed in Issue Manager by navigating to the following section:
[Issue Manager | Configuration | Customization | List of
Values | Severities]
The grouping rules for fields is defined by the "List
Grouping" option which you can see below:
However, you can see from the image that the List Grouping value
is "greyed out", meaning it cannot be changed. The List
Grouping can only be changed when the list of values is empty. In
some situations, this value may be set to "Not
Grouped". If it is to be changed to "By Defect
Type" then the list of values must first be deleted and
made empty. However, this will have an impact on the existing
issues that have made use of the Severity list.
To change the list grouping without emptying the list of values
you must have software installed that can modify database files,
such as Microsoft SQL Enterprise Manager, and then take the
After making this change to the database, the Severities list should display its list of values according to the defect type assigned to the issue.