How do I set a product to "inactive" or "deactivated"?

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Problem:

How do I set a product to "inactive" or "deactivated"?

Resolution:

ANSWER
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To set a product to inactive follow the steps below:

In the ISSUE MANAGER | CONFIGURATION | PRODUCTS page select the product that you wish to make inactive - if appropriate choose a particular release of the product.

You can then set the product to Deactivated in the IsActive drop-down box:


Use the Update Product link to make the change live

Old KB# 23752
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