Why is SilkCentral TestManager failing to collect my results?

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Problem:

Why is SilkCentral TestManager failing to collect my results?

Resolution:

QUESTION
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Why is SilkCentral TestManager failing to collect my results?

ANSWER
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Symptoms:

1. SilkCentral Test Manager displays "Collecting Results" in the "Activity" window before the execution disappears and fails to appear in "Last Executions".

2. When you try to display the results for the current test you see the results for the previous test.

This is symptomatic of the database being almost full. This should not be a problem if you are using the full versions of SQL2000 or SQL2005. Problems can occur if you are using SQL 2005 Express Edition as this has a database limit of 4Gb or a MSDE database which has a limit of 2Gb.

Old KB# 24455
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