Why is my Manual Testing Client not starting? It flashes up and then shuts down.

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Problem:

Why is my Manual Testing Client not starting? It flashes up and then shuts down.

Resolution:

One possible reason is an internal failure in one of the Eclipse files when installing the Manual Testing Client. Please check the log files in the C:\ProgramFiles\Borland\SC Manual Testing Client 2008\workspace\.metadata folder for error messages. If the logfile contains the following fragment of information:


!STACK 1
java.lang.NoClassDefFoundError: org/eclipse/core/resources/ResourcesPlugin
at com.borland.hermes.HermesPlugin.createProject(HermesPlugin.java:234)
at com.borland.hermes.HermesPlugin.getCurrentProject(HermesPlugin.java:267)
at com.borland.hermes.HermesPlugin.getPackageManager(HermesPlugin.java:100)
at com.borland.hermes.StatusLine.(StatusLine.java:49)

then it is most likely that the Manual Testing Client failed to install correctly. There are two possible solutions to this problem:

1. Delete all folders in the "configuration" folder (c:\Program Files\Borland\SC Manual Testing Client 2008\configuration) but DO NOT DELETE the \configuration\config.ini file.

2. If this does not work, please uninstall and re-install Manual Testing Client again.

If neither of these two solutions work, please log a case with Borland Technical Support.


Old KB# 25127
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