I have added a project to SilkCentral TestManager - When some users logon they cannot see the project in the projects section.

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Problem:

I have added a project to SilkCentral TestManager - When some users logon they cannot see the project in the projects section.

Resolution:

Some users cannot see certain projects in the projects section even though the projects are there.


This can be resolved by either of the following:

  • Via User settings:
    • Go to Administration | users
    • Select the user that cannot view the project.
    • Go to the Group and Role Assignments section

  • Add the user to a group that has access to that project
  • Click “Add Assignment”

    • Click “Save”
    • The user will now be added to a group that has access to that project
  • Via Project settings:
    • Go to Administration | Projects.
    • Click on your project’s “Active” button – this Deactivates the project
      (the project needs to be Deactivated before your can make configuration changes).

  • Then click on the project name – This displays information regarding the project.
  • Go to the “Groups” section
  • Ensure that the group(s) that the users are added to are checked here
  • Check the “Active” button – this will set the project to active again once the changes are saved

  • Click “Save”


Old KB# 24857
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