Problem:

How can I generate a full database schema for Issue Manager 4.0.1?

Resolution:

ANSWER
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SilkCentral Issue Manager 4.0.1 provides an overview of the Issue manager database in pdf format. To view this document, you should go to:

SilkCentral Issue Manager | Help | SilkCentral Issue Manager Documentation | Issue Manager Database Model

However, this document does not cover certain components, such as the SCC_Products table.

Therefore if you want to generate the complete SilkCentral Issue Manager schema then you can use Microsoft"s SQL Server Enterprise Manager.

To do this you should implement the following steps:

1. Navigate to the specific database in the lefthand treeview (see figure 1);
2. Once located, right-click and select "View";
3. In View, select "Default database diagram", and follow the wizard to generate a full report. You will see a variety of table options, including the aforementioned SCC_Products table.

figure1: creating a database schema via Microsoft"s SQL Server Enterprise Manager