Why do I get the error message "Client found response content type of "text/html;charset=UTF-8"but expected "text/xml"" when using the Office Import Tool in SilkCentral TestManager 2006?

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Problem:

Why do I get the error message "Client found response content type of "text/html;charset=UTF-8"but expected "text/xml"" when using the Office Import Tool in SilkCentral TestManager 2006?

Resolution:

QUESTION
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Why do I get the error message "Client found response content type of "text/html;charset=UTF-8"but expected "text/xml"" when using the Office Import Tool in SilkCentral TestManager 2006?

ANSWER
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This error message appears after trying to log into SilkCentral TestManager from the Office Import Tool and is related to the file formatt in use when the Office file is being imported to SilkCentral TestManager through .Net.

The error message is due to a known .Net version problem, and not directly related to SilkCentral TestManager Office Import Tool.

Workaround:

Verify the version of .Net in use is version 1.1 as the office import tool does not work with .Net 2.0.
Uninstall .Net version and reinstall.

Old KB# 24583
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