When importing requirements in SilkCentral Test Manager 2009SP1 from a word document containing unicode characters as shown in Fig:1 below the requirements are not imported correctly as shown in Fig:2 below.
Fig:1 Requirements in word document containing unicode characters
Fig:2 Requirements after being imported into SilkCentral Test Manager
In order to resolve this issue please apply the following fix on your SilkCentral Test Manager 2009 SP1 installation.
Stop all SilkCentral Test manager services from the service manager
Delete the four jar files in the \lib directory starting with poi
Copy the four jar files from the attached POI.zip file to the \lib directory
Restart all SilkCentral Test manager services from the service manager
Try to import the requirements again from the word document into SilkCentral Test Manager.