Created On: 19 April 2010
Problem:
Sometimes when using SilkCentral Test Manager the error message shown below may be received.
This same "OutOfMemoryError: unable to create new native thread" error will appear in the FrontEndServer.log files.
This error occurs when the operating system is unable to create new threads and is due to the JVM Heap taking up too much of the available RAM. Therefore there is not enough RAM available for the Tomcat server that SilkCentral Test Manager uses.
This same "OutOfMemoryError: unable to create new native thread" error will appear in the FrontEndServer.log files.
This error occurs when the operating system is unable to create new threads and is due to the JVM Heap taking up too much of the available RAM. Therefore there is not enough RAM available for the Tomcat server that SilkCentral Test Manager uses.
Resolution:
In order to resolve this issue follow the instructions below:
1. Right-click on the SilkCentral Service Manager icon in the Taskbar and select to stop all services
2. Wait a few seconds until all services are stopped
3. Go to the system registry.
4. Modify registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\APACHE SOFTWARE FOUNDATION\PROCRUN 2.0\SCCFRONTENDSERVER\PARAMETERS\JAVA\OPTIONS
5. Inserting the following additional parameter:
-Xss512k
6. Right-click on the SilkCentral Service Manager icon in the Taskbar and select to start all services.
1. Right-click on the SilkCentral Service Manager icon in the Taskbar and select to stop all services
2. Wait a few seconds until all services are stopped
3. Go to the system registry.
4. Modify registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\APACHE SOFTWARE FOUNDATION\PROCRUN 2.0\SCCFRONTENDSERVER\PARAMETERS\JAVA\OPTIONS
5. Inserting the following additional parameter:
-Xss512k
6. Right-click on the SilkCentral Service Manager icon in the Taskbar and select to start all services.
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