Why do I get the error "There is no execution server service running, or the server host is not accessible", when activating Execution Server in SilkCentral Test Manager?

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Problem:

Why do I get the error "There is no execution server service running, or the server host is not accessible", when activating Execution Server in SilkCentral Test Manager?

Resolution:

The Active status informs the user that the execution server has beenadded to the project and is available for that project. When trying to activate the execution server and you receive the following error:


SCTM Error Message - Execution Server


Please check that the Execution Server (Process) is running in the SilkCentral Service Manager on the workstation where the execution server is located.


In the event that you may have started the process and it seems that the process has automatically stopped itself. This is because the process never started because the server is already running. You can only have either the Execution Server or the Execution Server (Process) running at any one time. Please check the Execution Server tab in SilkCentral Service Manager to ensure that it is stopped before starting the Execution Server Process.



Old KB# 25095
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