Why can I not see my configurations or templates in LabManager when connecting from SilkCentral Test Manager?

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Problem:

Why can I not see my configurations or templates in LabManager when connecting from SilkCentral Test Manager?

Resolution:

The Lab Manager integration with SilkCentral Test Manager only revolves around configurations in the LabManager library. For those configurations, the user that is trying to set up the Test Manager integration configuration must be the owner of the LabManager configurations. This is because Test Manager can checkout multiple instances of the configurations in a fenced mode.

Templates and configurations deployed/undeployed in the workspace of the LabManager user are not recognized by Test Manager.

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Old KB# 29454
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