When clicking the Overview tab, why do I get "Chart Server error Message = Report request to http://<server URL>:19126/BirtServer failed: "?
This error is
thrown when the Chart Server has failed to start properly. On the
Chart Server PC:
1. In the systray, open the SilkCentral Service Manager
2. Select the SilkCentral Chart Server tab
3. Stop and Start the Chart Server; check the results for the message "SilkCentral Chart Server is running". Select Query Status if necessary
4. Ensure that "Run At Startup" is checked
Try the Overview tab again - the problem should now be fixed.