Getting error that execution server has been deactivated when executing with a VMWare Lab Manager Integration in SilkCentral Test Manager

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Problem:

Getting error that execution server has been deactivated when executing with a VMWare Lab Manager Integration in SilkCentral Test Manager

Resolution:

If getting the following error when running executions via the LabManager Integration in SilkCentral TestManager:

“Either an administrator has deactivated this execution server or the associated execution server within a Lab Manager Workspace Configuration is no longer accessible or has been restarted before results have been stored.”

To overcome this problem:

  • Go to Administration | Locations in SilkCentral Test Manager.
  • Select your lab manager configuration
  • Increase the responsiveness field.

This should resolve the problem - as this error occurs if capturing the configuration takes longer than the "Responsiveness Timeout" for the execution server.


Old KB# 25017
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