Application Delivery Management
Application Modernization & Connectivity
CyberRes by OpenText
IT Operations Management
Why is a "Message = Connection refused: connect" error generated when attempting to access the Chart Server?
QUESTION
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Why is a "Message = Connection refused: connect" error
generated when attempting to access the Chart Server?
ANSWER
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This error occurs in the "Chart Servers" tab of
Administration > System as shown below.
Solution:
This occurs because the installation path is too long.
To resolve this issue, install at least the ChartServer on
another machine directly e.g. to "c:\Borland" or
reinstall
the whole SilkCentral Test Manager to a shorter Installation path
on the same machine.