When using Office Import tool why do I get the error "SilkCentral Test Manager could not be connected on the provided URL. Please enter the correct URL!?"

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Problem:

When using Office Import tool why do I get the error "SilkCentral Test Manager could not be connected on the provided URL. Please enter the correct URL!?"

Resolution:

ANSWER
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This indicates that the server details specified are incorrect and a SilkCentral Test Manager connection cannot be established.

If you have IIS (Internet Services) installed on your PC you will need to enter the IP address or hostname of the PC you are connecting to e.g.

http://192.160.134.223

http://my-pc

If you have Resin installed, then you will also need to add the port number to the IP address or hostname. The default port number is 19120 e.g.

http://my-pc:19120

In both cases you may or may not need the http:// prefix - in general, it will not be needed.

Old KB# 24779
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